Find answers to common questions about tutoring, payments, refunds, and joining as a tutor.
BengalTutors connects you with verified tutors across Bangladesh in two ways:
Pick whichever mode suits you. See the full step-by-step guide โ
Use our search filters by subject, level (SSC, HSC, O Level, A Level, Admission), city, price range, and tutor background (BUET grad, female tutor, etc.). Each tutor profile shows their qualifications, reviews from real students, and sample lessons.
If you're unsure, just submit a request describing what you need and we'll match you within 24 hours.
Yes โ every tutor on BengalTutors submits:
"BUET Verified" and "DU Verified" badges mean we've separately confirmed their degree with the institution.
Tutors set their own rates. Typical ranges:
The price you see is the price you pay. No hidden fees.
Many tutors offer a free first lesson or discounted trial โ look for the "1st lesson free" or "Tk X trial" badge on their profile. Online mini batch classes also typically allow you to attend the first session before committing.
We currently have verified home tutors in 18+ cities including Dhaka, Chattogram, Sylhet, Rajshahi, Khulna, Barishal, Rangpur, Mymensingh, Cumilla, Narayanganj, Gazipur, Bogura, Jashore, Cox's Bazar, Pabna, Tangail, Faridpur, and Dinajpur.
Online classes are available everywhere in Bangladesh with an internet connection.
Yes, anytime. For home tutors, just stop scheduling sessions โ you're not locked in. For online classes, you can cancel before the next billing cycle, and refunds for unused sessions follow our Refund Policy.
If you're unhappy with a tutor in the first session, contact us within 48 hours and we'll find a replacement at no extra cost.
We cover everything from Class 1 to admission tests:
Every home tutor is NID-verified, has a public profile with photo, and we keep a record of who is teaching where. We strongly recommend the first session happen with a guardian present and in a common room (not a bedroom or closed space).
If anything feels off, report it immediately via WhatsApp and we'll act within hours.
Tutor no-shows are rare but they happen. If a tutor misses a paid session without notice, you get a 100% refund โ automatically. Just report it via the app or WhatsApp within 24 hours.
Simple โ fill out the tutor application form. It takes about 3 minutes. You'll need:
Our team reviews every application within 24 hours.
Minimum: HSC completed + currently studying at university (or graduated). For specialised subjects like university admission or IELTS, we may require additional proof of expertise (test scores, course completion).
We also evaluate teaching experience and communication ability โ not just academic credentials.
No. Joining BengalTutors is 100% free. There is no registration fee, no monthly subscription, and no upfront cost. You only pay a small commission once you start earning โ see below.
For home tutoring: 20% of your first month's earnings from each student. After month 1, you keep 100% โ students pay you directly.
For online classes: 20% per session, deducted automatically. You receive 80% in your bKash, Nagad, or bank account every month.
Full commission terms are shared inside your Tutor Dashboard once your application is approved.
Earnings depend on hours taught and rates. As a guide:
You set your own rate.
Payouts run monthly on the 5th of each month for the previous month's earnings. We pay to:
For home tutoring, you collect payment directly from the student and pay BengalTutors 20% for the first month via bKash.
Yes. Many of our top tutors do both. Set your availability and modes inside your Tutor Dashboard.
No. Our built-in classroom works in any browser. You get an interactive whiteboard, HD video, screen-share, and session recordings โ all included. Just a stable internet connection (4 Mbps+ recommended).
Absolutely. You set your hours, your subjects, your price per hour, and your minimum class size. BengalTutors never assigns you students without your consent.
If a confirmed home-tutor student refuses to pay or stops responding, report it via the Tutor Dashboard. We'll mediate and, if the student is at fault, they'll be banned from the platform. We protect tutors โ that's why we verify students too.
We accept all major Bangladeshi payment methods via SSLCommerz:
All transactions are processed securely through SSLCommerz โ Bangladesh's most trusted payment gateway.
Yes. BengalTutors never sees or stores your card or wallet details. All payment data is encrypted and processed by SSLCommerz, which is PCI-DSS compliant and regulated by Bangladesh Bank.
Short version:
Full details are in our Refund Policy.
Refunds are processed within 5โ7 working days back to your original payment method. bKash and Nagad refunds usually arrive within 2โ3 days; card refunds may take longer depending on your bank.
Yes, an email receipt is sent for every transaction. You can also download all your invoices from your dashboard under Account โ Billing.
Duplicate charges are rare but if it happens, contact us with your transaction ID and we'll refund the duplicate within 3 working days. Email contact@bengaltutors.com or WhatsApp us.
No. The price shown on the class page is the price you pay โ VAT and gateway fees are already included. Tutors set their own rate and BengalTutors' commission comes from the tutor's side, not yours.
Our support team responds within 24 hours โ usually much faster on WhatsApp.
Contact Support ๐ฌ WhatsApp Us